5 Steps To Secure Your Customer Data

  • 35% of U.S. households have had a data security problem in the last 12 months, including identity theft, data theft or a computer virus.
  • Only 25% of consumers think companies handle their personal data responsibly.
  • Just 10% of consumers believe they are in complete control over their personal data
  • 69% of consumers believe companies are vulnerable to cyberattacks.
  • Nearly 70% of consumers look for honesty and transparency with their personal data when deciding what companies to trust.
  • 42% of consumers believe companies should clearly communicate how they are complying with data regulations.
  •  72% of consumers believe companies are the best to protect their data, not the government.

Clearly, companies have a large responsibility to not only protect their customers’ data, but to share their strategies. Building trust and retaining customers depends on how well a company can secure customer data.

With that in mind, here are five areas to include in your data security strategy:

  • Monitoring
  • Testing
  • Compliance
  • Transparency
  • Updates

5 Steps To Secure Your Customer Data by Blake Morgan on Forbes

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